
Company
Kawader[ISO 9001: 2008 Certified] is a leading workforce Solutions provider in Abu Dhabi, United Arab Emirates. Kawader offers a comprehensive array of recruitment services to help in achieve our client’s business goals and sustain their competitive edge.
Challenges /Opportunities:
- Kawader businesses processes were handled manually using MS offices templates for all its processes including CRM, Sales, recruitment & HRMS.
- It was very challenging for the management to get real time & accurate data which they can rely on for their decision making.
- Challenges due to data mismatch between sales, recruitment & HRMS.
- Lack of accurate data on orders profitability, feasibility on contracts actual cost vs direct and indirect costs.
- Lack of control on employees hiring & onboarding process.
- Lack of collaboration among inter-departments & team
Solution & Project Scope
- The solution automated the following business processes:
- CRM, Estimation & Sales
- i-Recruitment
- Core HR
- Payroll
- Leave management
- Timesheet, Letters & Custody
- DMS
- Employees Self Service
- 2.5 Calendar months implementation and 1 month of support.
Achievement
- End to End automated solution for all Kawader business processes including, CRM, estimation, sales, recruitment & HRMS.
- Full automated employee self service and mobile app.
- Seamless process with minimum users intervention.
- 360-Degree View of Business Operations
- Brought totally new customer experience.
- Improved inter-department collaboration and team experience.
- It removed the silos in all operations